Privacy Policy
PRIVACY POLICY
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Owner: FAIZA CHAIKHI
ARTICLE 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, billing address, shipping address, telephone number and email address.
We may also collect information concerning your order, the products you purchase, your payment status, delivery information and your communications with us.
When you browse our store, we may automatically receive technical information about your device, including your Internet Protocol address (IP address), browser type, operating system, device identifiers and information about how you interact with our website.
Email marketing and commercial electronic messages, where applicable: With your consent, or where otherwise permitted by applicable Canadian law, we may send you emails or other electronic messages about our store, new products, promotions and other updates.
Our collection, use and disclosure of personal information are governed by applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, also known as PIPEDA.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify or process your payment, place an order, arrange a delivery or return a purchase, you consent to our collection, use and disclosure of that information for those specific purposes.
We will identify the purposes for which personal information is collected at or before the time the information is collected.
If we request your personal information for another purpose, such as marketing, we will request your express consent where required by law, or provide you with an opportunity to decline or unsubscribe.
Commercial electronic messages may be sent in accordance with Canada’s Anti-Spam Legislation, also known as CASL. Where required, such messages will include information identifying the sender and a functioning unsubscribe mechanism.
How can I withdraw my consent?
After providing your consent, you may withdraw it, subject to legal or contractual restrictions and reasonable notice. You may notify us that you no longer consent to being contacted or to the continued collection, use or disclosure of your information by contacting us at toutmyf@gmail.com or by mail at: 315 Village Green Square, Townhouse 71, Toronto, ON M1S 0L2.
You may also unsubscribe from marketing emails by using the unsubscribe link included in our commercial electronic messages.
Withdrawal of consent will not affect the lawfulness of any collection, use or disclosure that occurred before your consent was withdrawn. In certain circumstances, withdrawing consent may affect our ability to provide you with particular products or services.
ARTICLE 3 – USE OF PERSONAL INFORMATION
We may use your personal information for the following purposes:
To process and fulfil your orders;
To verify and process payments;
To arrange shipping, delivery, returns and refunds;
To communicate with you about your order or customer service requests;
To operate, maintain and improve our website and services;
To prevent fraud, security incidents and unauthorized activity;
To comply with legal, regulatory, tax and accounting requirements;
To send marketing communications where you have provided consent or where otherwise permitted by law.
We will not use your personal information for purposes that a reasonable person would consider inappropriate in the circumstances.
ARTICLE 4 – DISCLOSURE
We may disclose your personal information if required or permitted by applicable law, regulation, court order or other lawful request.
We may also disclose information when necessary to protect our rights, investigate suspected fraud or security incidents, enforce our Terms and Conditions of Sale and Use, or protect the safety of our customers and the public.
We may share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping companies, analytics providers, marketing service providers, information technology providers and customer service providers.
These service providers are authorized to use personal information only as necessary to provide their services or as otherwise permitted by applicable law.
ARTICLE 5 – SHOPIFY
Our store is hosted by Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your information may be stored and processed through Shopify’s data storage systems, databases, applications and service providers.
Shopify may process information in Canada, the United States or other countries in which Shopify or its service providers operate. Information processed outside your province or outside Canada may be subject to the laws of the jurisdiction where it is processed.
For more information about how Shopify collects, uses, discloses and protects personal information, please review Shopify’s current Privacy Policy.
Payment:
If you complete your purchase through Shopify Payments or another direct payment gateway, your payment information will be processed by Shopify or the applicable payment service provider.
Payment card information is processed using security standards applicable to the payment card industry, including the Payment Card Industry Data Security Standard, also known as PCI DSS.
We generally do not receive or store your complete payment card number. Payment information is handled by Shopify and the applicable payment processor in accordance with their own terms, security practices and privacy policies.
Transaction information may be retained for as long as necessary to complete your purchase, comply with legal and accounting requirements, prevent fraud, resolve disputes and enforce applicable agreements.
ARTICLE 6 – SERVICES PROVIDED BY THIRD PARTIES
In general, third-party service providers used by us will collect, use and disclose your information only to the extent necessary to provide the services they perform for us.
Some third-party service providers, including payment gateways, payment processors, delivery companies, marketing platforms and analytics providers, have their own privacy policies regarding the information we are required to provide to them.
We recommend that you review the privacy policies of these providers so that you understand how they collect, use, retain and disclose your personal information.
Certain providers may be located in, or have facilities located in, a jurisdiction different from yours or ours. If you proceed with a transaction involving a third-party provider, your information may become subject to the laws of the jurisdiction in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a service provider located in the United States, your personal information may be subject to disclosure under applicable United States laws.
When you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or by our website’s Terms and Conditions of Sale and Use.
Links
Our website may contain links that direct you away from our website. We are not responsible for the privacy practices, security or content of other websites. We encourage you to review the privacy policy of every website you visit.
ARTICLE 7 – SECURITY
To protect your personal information, we take reasonable administrative, technical and physical precautions and follow generally accepted industry practices designed to prevent your information from being improperly lost, misused, accessed, disclosed, altered or destroyed.
Where payment information is transmitted through our website, it is protected using appropriate encryption and security technologies provided by Shopify or the applicable payment processor.
Although we use reasonable security measures, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee the absolute security of personal information.
If we become aware of a breach of security safeguards involving personal information, we will assess the incident and take any notification, record-keeping and reporting measures required under applicable Canadian privacy law.
ARTICLE 8 – RETENTION OF PERSONAL INFORMATION
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our products and services, to comply with legal, tax and accounting requirements, to resolve disputes and to enforce our agreements.
When personal information is no longer required, we may securely delete, destroy or anonymize it, subject to any legal retention obligations.
ARTICLE 9 – COOKIES AND SIMILAR TECHNOLOGIES
Our website and Shopify may use cookies, pixels, tags, local storage and other similar technologies.
Cookies are small files stored on your device that help the website function, remember your preferences, maintain your shopping cart, improve security, measure website traffic and provide analytics or advertising features.
We may use the following categories of cookies:
Strictly necessary cookies, which are required for the operation, security and checkout functions of the website;
Functional cookies, which remember your settings and preferences;
Analytics cookies, which help us understand how visitors use the website;
Advertising and marketing cookies, which may be used to measure advertising performance and display relevant advertising where permitted.
The cookies used by Shopify may change as Shopify updates its platform. For the most current information regarding Shopify cookies and tracking technologies, please review Shopify’s current Cookie Policy.
You may manage or block cookies through your browser settings and, where available, through the cookie preference tool displayed on our website.
Disabling certain cookies may prevent parts of the website, including shopping cart or checkout functions, from operating correctly.
ARTICLE 10 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your province, territory, state or country of residence, or that you are the age of majority and have given permission for any minor dependants under your care to use this website.
Our website and services are not intended to knowingly collect personal information from children without the consent of a parent or legal guardian where such consent is required by law.
ARTICLE 11 – ACCESS, CORRECTION AND PRIVACY RIGHTS
Subject to applicable law, you may request access to the personal information that we hold about you and request that inaccurate or incomplete information be corrected.
You may also ask questions about how your information has been collected, used or disclosed, withdraw consent where permitted, or submit a complaint concerning our privacy practices.
Before responding to a request, we may take reasonable steps to verify your identity. We will respond within the time required by applicable law.
Access may be limited or refused where permitted or required by law, including where disclosure would reveal personal information about another individual, confidential commercial information or information protected by legal privilege.
ARTICLE 12 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Please review it regularly.
Changes and clarifications will take effect when they are published on the website, unless otherwise stated. If we make material changes to this Policy, we may notify you on this page, through the website or by another appropriate method.
If our store is acquired by, merged with or transferred to another company, your personal information may be transferred to the new owners or successor organization so that the business can continue operating and selling products to you.
Any successor organization will be required to handle personal information in accordance with applicable privacy laws.
ARTICLE 13 – QUESTIONS, REQUESTS AND CONTACT INFORMATION
If you would like to access, correct or update personal information that we hold about you, withdraw your consent, submit a complaint or obtain more information about our privacy practices, please contact our Privacy Officer at contact.myfgroup@gmail.com or by mail at:
FAIZA CHAIKHI
[Attention: Privacy Officer]
255 Village Green Square, Toronto, ON M1S 0L2.
Questions and complaints will be reviewed and handled in accordance with applicable Canadian privacy law.
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